Effective Date: 02-28-2026

This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

Our Responsibilities

The Hormone Experts, operated by J&M Entrepreneurs, PLLC, is required by law to maintain the privacy and security of your Protected Health Information (PHI).

We are required to:

• Maintain the privacy and security of your health information
• Provide you with this Notice describing our legal duties and privacy practices
• Notify you if a breach occurs that may compromise the privacy or security of your information
• Follow the practices described in this Notice while it is in effect

Uses and Disclosures of Health Information

We may use and disclose your health information for the following purposes.

Treatment

We may share health information with healthcare providers involved in your care in order to provide treatment, coordinate care, and manage your medical services.

Payment

We may use and disclose information to process payments for healthcare services, including verifying payment methods and processing transactions.

Healthcare Operations

We may use health information for administrative and operational purposes such as:

• Quality improvement activities
• Clinical oversight and provider management
• Compliance and regulatory requirements
• Internal business operations necessary to provide healthcare services

Additional Permitted Disclosures

We may also disclose your health information when required or permitted by law, including:

• Public health reporting
• Law enforcement requests where legally required
• Health oversight activities
• Judicial or administrative proceedings
• To prevent serious threats to health or safety

Your Rights

You have certain rights regarding your health information.

You have the right to:

• Access and obtain copies of your health records
• Request corrections to your health records if you believe they are inaccurate
• Request confidential communications (for example, asking us to contact you at a specific phone number or address)
• Request restrictions on certain disclosures of your health information
• Receive a copy of this Notice of Privacy Practices

Certain requests may be subject to legal and clinical limitations.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us without fear of retaliation.

You may contact:

The Hormone Experts
J&M Entrepreneurs, PLLC
Email: support@hormoneexpertsclinic.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

We will not retaliate against you for filing a complaint.

Contact Information

If you have questions about this Notice or your privacy rights, please contact:

The Hormone Experts
J&M Entrepreneurs, PLLC
1100 NW Loop 410, Suite 700
San Antonio, Texas 78213
Email: support@hormoneexpertsclinic.com